Frequently Asked Questions

Everything you need to know about our authentic global flavors.

Where do you source your ingredients?

We source directly from small-holder farmers and ethical cooperatives across the globe to ensure maximum freshness and fair wages for producers.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your pantry staples sooner.

Are your products organic or non-GMO?

The majority of our products are certified organic and all are strictly non-GMO. Check individual product pages for specific certifications and origin details.

What is your return policy for food items?

Due to food safety regulations, we cannot accept returns on opened food products. However, if your order arrives damaged or incorrect, please contact us within 7 days for a full refund or replacement.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working diligently to expand our logistics to reach our international community soon.

How should I store my spices and dry goods?

To maintain potency and flavor, we recommend storing our products in a cool, dark place away from direct sunlight and moisture.